Case Studies
We deliver student success solutions using a human-centered approach
A selection of projects completed for universities, colleges and higher education foundations that showcase Power of Design in action, making a difference for our clients and impacting the students, faculty and staff they serve.
Defining the Research Opportunity
A workshop series to gain clarity and alignment on the needs, questions, scope and approach before investing in Discovery Research … more
Enabling a Gender-Inclusive Campus
Understanding the ecosystem, cultural context and parameters for an important campus diversity and equity initiative - adding pronouns and gender identity options to student and employee systems of record … more
Integrating Student Voices
Uncovering critical gaps and needs of students on their journeys through community college to employment to inform the design and delivery of more impactful programs and initiatives … more
Reimagining Academic Planning
How to deliver an academic planning experience that gives students a way to explore, evaluate, build and manage an academic plan that supports their education goals and maximizes their success and satisfaction.
Understanding the Student Portal Experience
How well is the portal serving the needs of students? A discovery research project including interviews, journey mapping and workshops.
Designing for Accessible Learning with Ally Software
Understanding teaching workflows and needs in faculty workshops to inform the design of accessibility compliance support services … more
Improving the Billing Experience
An online service may appear to be working fine but fall short in the eyes of its users. We conducted research with parents and students and benchmarked other universities for alternative solutions before making design recommendations.
Workday Student Transition Planning
A common challenge with a Student Information System (SIS) migration is understanding how students and faculty do their work, then designing for, translating, and testing the new solution to achieve a smooth transition … more
Employer Engagement Mapping
Sharing experiences and mapping employer engagement activities in support of the community college student-to-work pipeline
Measuring the Impact Workshop
Organizations don’t have unlimited resources. Being able to evaluate the service benefits derived by users and the institution from a particular investment informs ongoing decision-making … more